Bulk SMS services are used worldwide as an extremely cost effective means of communication, and now it is widely used in the hospitality business. It creates a new era of communication in this industry. Bulk SMS services enable hotels and resorts to promote their brands, sending crucial information to their customers. It helps to acquire new customers and generate new revenue stream for their hospitality business. As bulk SMS is lower in price than any other advertising mode it creates greater benefit with less cost.
Through our Bulk SMS service you can send crucial information to your customers in real-time directly related to upcoming stay, or to inform them of special discounts or events that may be of interest to them.
For effective communication with your customers use our bulk SMS service to keep your customers updated about your hotels and resorts. Delight your customers with our services:
Some main alerts used by hotels are: Online booking confirmation. Pick-Up service confirmation. Remind customers regarding arrival times and location. Send alert regarding booking details. Send SMS to customers about their table and reserved space. Confirm event details, time, date, and conference hall.
All of these alerts can be sent automatically as our API service allows you to bridge your booking system with our bulk SMS platform.
Send SMS for some value added services for customers: Currency exchange Pick up and drop facility available
Promote your services in your target market and acquire new customers: Advertise packages to routine customers Advertise events like DJ nights, live bands, and special events. Advertise festive offers. Advertise special offers to special customers with seasonal discounts and special weekend rates.
It will help you to increase customer interaction. Ensuring your customers learn about the unique qualities of your hotel. It will also improve your customer service, as through personal communication you show that each customer is special to you.